Our receptionists have all taken specialised training and are keen to help patients in any way possible. They do not offer medical advice, but may be able to resolve queries, by seeking more information from patients. All information given to the receptionists is treated with strict confidentiality. If a patient feels the need to speak confidentially to a receptionist, please ask and a private place will be found.
NB Please be aware that any member of staff may come into contact with patient information in the course of their work. All such information is treated in strict confidence and may not be divulged to unauthorised persons. A patient’s own information and records can be viewed, on request to the Practice Manager. An administrative charge may apply - details on request.