All GP appointments must be made via the telephone or Ask My GP.

To see a doctor, please call between 08.30 and 10.30 for a morning appointment and between 13.30 and 15.00 for an afternoon appointment.

The appointment line is closed once we reach our safe working capacity for that session, so there may be occasions when the appointment line availability is curtailed.

There are a limited number of afternoon appointments (specifically for medical examinations, i.e Fostering or HGV) that can be booked a few days in advance at the Glynneath Surgery only.

Please Note: Our main entrance doors are locked at 6:00pm, but the reception team staff are still on site until 6:30pm to answer telephone calls and allow access. If you attend after 6:00pm please use the intercom (on wall near entrance doors), so we can allow you access via the staff entrance. Thank You.

All routine doctors appointments are ten minutes. Clinic appointments may be longer.

Note: the Practice is closed for Protected Learning Time Sessions (PLTS) on a select number of dates throughout each calendar year.

Urgent Medical Appointment

If you have an urgent medical need for a Doctor's Appointment (that does not require 999 assistance), then please press option 1 from our telephone menu after hearing the various options to come through to our emergency line. 

Patients needing urgent appointments (including patients under 16 years of age) will be offered an appointment that day.

GMS Access Standards

Please click on the icon below to view the GMS Access Standards guidance that The Vale Of Neath Practice adheres to follow:

GMS Access Standards 

Glynneath Appointment Times
 DoctorsPractice Nurses
Monday - Friday9.00am – 10.50am2.30pm – 4.20pm9.00am – 10.40am2.00pm – 4.30pm
Practitioner Availability Table
Dr BurrowNoNoNoNoYesYesYesYesNoNo
Dr HarrowingYesYesNoNoNoNoYesYesYesYes
Dr HepburnYesYesYesYesYesYesYesNoNoNo
Dr GripperYesYesNoNoYesYesNoNoYesYes
Dr IkeYesYesYesYesNoNoYesYesYesYes
Dr VincentYesYesNoNoNoNoYesYesYesYes
Dr MontanoYesYesYesYesYesYesYesYesNoNo
Dr HughesYesYesYesYesNoNoNoNoNoNo
Julie KempYesYesYesYesYesYesNoNoNoNo
 Please Note: our seven GP Partners share Friday afternoon on call sessions between them, as such each GP Partner (that does not normally work Friday's) will work on the Friday and have an alternative day off in the week when it is their designated week.

 Ask my GP

Click for help online with Ask my GP

The easiest and fastest way to get any kind of help is Ask my GP. It saves us time too, so please help us to help you.

  • Available 24/7 - we respond in working hours 8:00am to 4pm Monday to Friday.
  • We can usually get back to you within a couple of hours, and will arrange a face to face appointment for you the same day if needed.
  • All our registered patients are welcome to register, parents and carers on behalf of patients too.
  • You can name a GP if you wish (so long as they are working today).
  • You may prefer a message, telephone call, video consultation or face to face response.
  • You can sign up now with no paperwork.

Patient Guide On Registering For Ask My GP

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